Recently I had the opportunity to meet some 10+ intranet managers for a discussion about intranet governance.
A really interesting fact in this group, consisting of both municipal, regional and governmental organisations as well as commercial business, was that almost no one felt they had a clearly designated intranet owner for the existing intranet.
Continue reading “Basic governance roles needed when managing an intranet”
When you’re responsible for an intranet, you need to be a product manager. The intranet is a product, and you and the team manage it, so the product delivers today, tomorrow and in the future.
But what should the team actually do? What is there “to manage”? Continue reading “Control the intranet work with this game”
One of the things we’ve built on our new Region Skåne intranet is the possibility to target different internal job roles with unique content. This follows the Step Two model for segmentation of local content (content relevant for some, but not all, in the organisation).
Continue reading “Supporting managers (and other job roles) on the intranet”
When managing an intranet the team often has things it does again and again. Repeated tasks (e.g. a request for administrating permissions on a page, production and publication of a global news item, taking care of a bug in the WCMS) are actually the core of the maintenance work. Continue reading “Keep control of your intranet processes”
Next week we will launch the new intranet at Region Skåne. The intranet team is in heaven (and in the next second super scared)!
Below is the final version of the homepage. Continue reading “Our New Intranet Homepage”
Below you can see the homepage on our new intranet, to the left in a smartphone, to the right in the desktop. Continue reading “The difference between the desktop intranet and smartphone intranet”
There is no such thing as a generally good tool; there are only tools good for particular jobs. Contrary to the hopes of countless managers, technology is not an infinitely elastic piece of fabric that can be stretched to cover any situation. Instead, a good social tool is like a good woodworking tool–it must be designed to fit the job being done, and it must help people do something they actually want to do.
Clay Shirky: Here Comes Everybody, p 265
Continue reading “The right intranet for us”