What content should your intranet have? What is important for the end-users? In order to know that, you have to ask them – and observe them. Otherwise there is a risk of focusing on the wrong content.Continue reading “Top Tasks for Your Intranet”
Take a long, hard look at this photo. This is the core business in Region Skåne, my organisation.
The patient in the bed (a small child) and this nurse, along with 27,999 additional healthcare staff, is the primary reason why Region Skåne exists. This photo embodies the organisational mission—to treat patients and to save lives.Continue reading “Moments of truth—and the relevance of your intranet”
Once upon a time there was a village. Let’s call the village ”Region Skåne”. This village was a very special village, it was specialized in health craft. Continue reading “An intranet fairy tale”
Region Skåne, my organisation, is a health care provider. Right now, the whole organisation is gearing up for the covid-19 pandemic. Today (March 20) the situation is under control. But the hypothesis is that from now on the patient influx will multiply every second day or so. A storm is coming.
What can our intranet do to provide support in this situation?
Intranets are an innovation approximately 20 years old. A “homepage” not for all, but for employees in a company. An intranet manager, with a team, takes care of this product.
Have you been in a project building a new intranet or external homepage?
Often the duration of the project is 20 months, and there is nothing to show to stakeholders and the CEO board the first year. Instead you are forced to speak about theoretical models, vision, structure, a homepage still in Lewis Carroll’s Wonderland, information governance (the CEO board is totally lost), wireframes (why is it so gray?) and so on. Continue reading “The power of a hi-fi intranet prototype”