Control the intranet work with this game

When you’re responsible for an intranet, you need to be a product manager. The intranet is a product, and you and the team manage it, so the product delivers today, tomorrow and in the future.

But what should the team actually do? What is there “to manage”? Continue reading “Control the intranet work with this game”

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Keep control of your intranet processes

When managing an intranet the team often has things it does again and again. Repeated tasks (e.g. a request for administrating permissions on a page, production and publication of a global news item, taking care of a bug in the WCMS) are actually the core of the maintenance work. Continue reading “Keep control of your intranet processes”

Intranet mission, vision, strategy and so on

Have you ever felt some people use words the wrong way? In Sweden sometimes I see a big, collective uncertainty about what vision, mission, strategy and some other words mean. Therefore many people misunderstand each other at meetings and other work situations, sometimes even at executive level. Continue reading “Intranet mission, vision, strategy and so on”

The intranet and native apps

Remember when every unit, division and subsidiary in an organisation thought they needed their own web site? Local IT technicians with their own servers under the desks. Dreamweaver. First page always about the ”happy gang of 23 employees” eager to promote themselves. This was 15-20 years ago.

Continue reading “The intranet and native apps”

Ten content commandments for intranet managers

Intranet content requires constant curation. It gives employees in the organization support and enhances efficiency when it’s written in the right way for the right target groups and sorted the right way in the structure. Stop taking care of the content and the intranet starts to deteriorate. Be a caring, loving curator and your intranet will thrive.

Here are ten content commandments we live by. Continue reading “Ten content commandments for intranet managers”

If you put any executive “blah, blah, blah” in the way I will kill you

After a spring focusing on the theoretic parts of the new intranet (setting vision statement, mission statement, SMART goals, desired effects, defining target groups and so on) our intranet project is now getting into the visual design phase.

The last few months have resulted in a lot of wireframes exploring different ideas. Continue reading “If you put any executive “blah, blah, blah” in the way I will kill you”