Every organization has two modes that need to be handled: “business as usual”, and “business as UNususal”.
The balance between them—how much collective time spent in respective mode—is dependent on the organization’s mission, nature, leadership, size, age and several other factors. To recognize that the two modes exist in every organization, and to build a collection of digital services that supports work in both modes, is imperative if you want to deliver a great digital employee experience.
You know the classic templates for an intranet? Home page, one or two versions of Nav page, Content page, and News page. In Region Skåne, we are splitting the content page into two different templates—”the service page”, and “the inspiration page”. Right now, we will use them in the special section for managers. Later, on the whole intranet.
Have you been in a project building a new intranet or external homepage?
Often the duration of the project is 20 months, and there is nothing to show to stakeholders and the CEO board the first year. Instead you are forced to speak about theoretical models, vision, structure, a homepage still in Lewis Carroll’s Wonderland, information governance (the CEO board is totally lost), wireframes (why is it so gray?) and so on. Continue reading “The power of a hi-fi intranet prototype”→
It’s time to look at the parent page of the content page—the navigation page.
Intranets are usually built in a hierarchical structure, or have at least some navigation choices the end-users perceive as a hierarchy going forward/down in the structure. Search is already the most used navigation model on internet (people do a Google search and go directly to a page with the answer), and intranets will in time follow this trend. But right now, most organisations probably still have classic core menu navigation, from the homepage forward to answers, as the most common way to access content. Continue reading “The “mobile first” intranet (part 4)”→