If you run an intranet in a big organization, you probably need to explore intranet personalization, tailoring and targeting, because the ordinary employee doesn’t need 14,000 pages for getting the work done.
Once upon a time there was a village. Let’s call the village ”Region Skåne”. This village was a very special village, it was specialized in health craft. Continue reading “An intranet fairy tale”
Region Skåne, my organisation, is a health care provider. Right now, the whole organisation is gearing up for the covid-19 pandemic. Today (March 20) the situation is under control. But the hypothesis is that from now on the patient influx will multiply every second day or so. A storm is coming.
What can our intranet do to provide support in this situation?
Have you been in a project building a new intranet or external homepage?
Often the duration of the project is 20 months, and there is nothing to show to stakeholders and the CEO board the first year. Instead you are forced to speak about theoretical models, vision, structure, a homepage still in Lewis Carroll’s Wonderland, information governance (the CEO board is totally lost), wireframes (why is it so gray?) and so on. Continue reading “The power of a hi-fi intranet prototype”
From now on you are Jill D, a newly employed barista at the XCoffee company. The coffee shop is situated at Kings Road and XCoffee has a lot more coffee shops in the whole country.
Did you know there are two different kinds of graphic design mindsets competing on the intranet? Let me call them ”company brand graphic design” and ”graphic user interface design”. Often, an intranet project work with both at the same time, but in my opinion it’s really important to know the difference, and also to decide where on the intranet and in other systems one or the other of the design mindsets should dominate. Continue reading “Two different kinds of graphic design mindsets competing on the intranet”