Did you know there are three levels of maturity among intranet stakeholders that provide services and info on the intranet? Let me explain.
Level one is when the stakeholder doesn’t realize at all that information is important.
Continue reading “Level Up Your Intranet Stakeholders”
You know the classic templates for an intranet? Home page, one or two versions of Nav page, Content page, and News page. In Region Skåne, we are splitting the content page into two different templates—”the service page”, and “the inspiration page”. Right now, we will use them in the special section for managers. Later, on the whole intranet.
Continue reading “Splitting The Intranet Content Page Into Two”
You’re the Intranet Manager, so of course you’re also responsible for all the invoices in the organization? Do I hear you say “no”?
But all the contracts of employment – surly that is your responsibility to handle, store, and archive? Again “no”?
We can all see that invoices are the responsibility of the Finance department, within an accounting software tool. And contracts are often stored in a Human Recources Management System and governed by HR specialists. No one would ever ask the Intranet manager to fix this.
Continue reading “Intranet manager, you’re NOT the document manager”
If you run an intranet in a big organization, you probably need to explore intranet personalization, tailoring and targeting, because the ordinary employee doesn’t need 14,000 pages for getting the work done.
Continue reading “Job Role Content—”Rocket Fuel” For Your Intranet”
From now on you are Jill D, a newly employed barista at the XCoffee company. The coffee shop is situated at Kings Road and XCoffee has a lot more coffee shops in the whole country.
Continue reading “The “mobile first” intranet (part 5)”
An eternal battle for the intranet team is the content structure.
Every information sender and stakeholder has an opinion about where a page should be in the navigation. Often, you hear things like “The HR manager thinks this page should be a new section tab!”, “We demand that you use exactly this word as a label and it must be put directly under ‘Self service’!”, or “I have decided this must be in the ‘Governing documents’ section!”. Continue reading “Let the end-users have the last say on the intranet content structure”