What content should your intranet have? What is important for the end-users? In order to know that, you have to ask them – and observe them. Otherwise there is a risk of focusing on the wrong content.Continue reading “Top Tasks for Your Intranet”
Recently I had the opportunity to meet some 10+ intranet managers for a discussion about intranet governance.
A really interesting fact in this group, consisting of both municipal, regional and governmental organisations as well as commercial business, was that almost no one felt they had a clearly designated intranet owner for the existing intranet.
Have you ever felt some people use words the wrong way? In Sweden sometimes I see a big, collective uncertainty about what vision, mission, strategy and some other words mean. Therefore many people misunderstand each other at meetings and other work situations, sometimes even at executive level. Continue reading “Intranet mission, vision, strategy and so on”
In January our new intranet manifesto was approved by the intranet owners. Our intranet manifesto states the direction for the intranet in the coming years. It shows a future state we wish to achieve.