Moments of truth—and the relevance of your intranet

Take a long, hard look at this photo. This is the core business in Region Skåne, my organisation.

The patient in the bed (a small child) and this nurse, along with 27,999 additional healthcare staff, is the primary reason why Region Skåne exists. This photo embodies the organisational mission—to treat patients and to save lives.

Continue reading “Moments of truth—and the relevance of your intranet”
Advertisement

The right intranet for us

There is no such thing as a generally good tool; there are only tools good for particular jobs. Contrary to the hopes of countless managers, technology is not an infinitely elastic piece of fabric that can be stretched to cover any situation. Instead, a good social tool is like a good woodworking tool–it must be designed to fit the job being done, and it must help people do something they actually want to do.
Clay Shirky: Here Comes Everybody, p 265

Continue reading “The right intranet for us”

Intranet mission, vision, strategy and so on

Have you ever felt some people use words the wrong way? In Sweden sometimes I see a big, collective uncertainty about what vision, mission, strategy and some other words mean. Therefore many people misunderstand each other at meetings and other work situations, sometimes even at executive level. Continue reading “Intranet mission, vision, strategy and so on”

If you put any executive “blah, blah, blah” in the way I will kill you

After a spring focusing on the theoretic parts of the new intranet (setting vision statement, mission statement, SMART goals, desired effects, defining target groups and so on) our intranet project is now getting into the visual design phase.

The last few months have resulted in a lot of wireframes exploring different ideas. Continue reading “If you put any executive “blah, blah, blah” in the way I will kill you”