Two different kinds of graphic design mindsets competing on the intranet

Did you know there are two different kinds of graphic design mindsets competing on the intranet? Let me call them ”company brand graphic design” and ”graphic user interface design”. Often, an intranet project work with both at the same time, but in my opinion it’s really important to know the difference, and also to decide where on the intranet and in other systems one or the other of the design mindsets should dominate. Continue reading “Two different kinds of graphic design mindsets competing on the intranet”

Basic governance roles needed when managing an intranet

Recently I had the opportunity to meet some 10+ intranet managers for a discussion about intranet governance.

A really interesting fact in this group, consisting of both municipal, regional and governmental organisations as well as commercial business, was that almost no one felt they had a clearly designated intranet owner for the existing intranet.

Continue reading “Basic governance roles needed when managing an intranet”

Control the intranet work with this game

When you’re responsible for an intranet, you need to be a product manager. The intranet is a product, and you and the team manage it, so the product delivers today, tomorrow and in the future.

But what should the team actually do? What is there “to manage”? Continue reading “Control the intranet work with this game”

Supporting managers (and other job roles) on the intranet

One of the things we’ve built on our new Region Skåne intranet is the possibility to target different internal job roles with unique content. This follows the Step Two model for segmentation of local content (content relevant for some, but not all, in the organisation).

Continue reading “Supporting managers (and other job roles) on the intranet”

Keep control of your intranet processes

When managing an intranet the team often has things it does again and again. Repeated tasks (e.g. a request for administrating permissions on a page, production and publication of a global news item, taking care of a bug in the WCMS) are actually the core of the maintenance work. Continue reading “Keep control of your intranet processes”