Remember when every unit, division and subsidiary in an organisation thought they needed their own web site? Local IT technicians with their own servers under the desks. Dreamweaver. First page always about the ”happy gang of 23 employees” eager to promote themselves. This was 15-20 years ago.
Does your intranet deliver? In order to know, the intranet team must conduct workplace observation, one-to-one interviews, measure actual usage and the end-users’ opinions.
If you want to have a good intranet the intranet team has to take care of Search. Yes, I know, in many organizations today very few use intranet search compared to navigating—but this is only because every employee think Search stinks due to previously bad experiences. Make it work well—and in the end I think you will have way over 50% finding intranet content through Search. Continue reading “Fixing intranet search”
Intranet content requires constant curation. It gives employees in the organization support and enhances efficiency when it’s written in the right way for the right target groups and sorted the right way in the structure. Stop taking care of the content and the intranet starts to deteriorate. Be a caring, loving curator and your intranet will thrive.
Here are ten content commandments we live by. Continue reading “Ten content commandments for intranet managers”
Last Friday we ordered the core intranet templates to be installed in the WCMS. A great day and a start of the next stage in the intranet project. Hopefully we will have them up and running by Oct 30. After that we can start produce content for the core structure. Continue reading “Building the core intranet templates”
I’m pretty convinced the ”I want to kill some time—hey, let’s browse the intranet!”—percentage for intranets is exactly zero-point–zero. Employees in organisations don’t get onto the intranet just because they have some spare time during the work day. Instead they check their personal Facebook or Instagram feeds. Then how should we, intranet managers, act in order to still get some loving from the end users?
After a spring focusing on the theoretic parts of the new intranet (setting vision statement, mission statement, SMART goals, desired effects, defining target groups and so on) our intranet project is now getting into the visual design phase.
The last few months have resulted in a lot of wireframes exploring different ideas. Continue reading “If you put any executive “blah, blah, blah” in the way I will kill you”