What content should your intranet have? What is important for the end-users? In order to know that, you have to ask them – and observe them. Otherwise there is a risk of focusing on the wrong content.Continue reading “Top Tasks for Your Intranet”
Take a long, hard look at this photo. This is the core business in Region Skåne, my organisation.
The patient in the bed (a small child) and this nurse, along with 27,999 additional healthcare staff, is the primary reason why Region Skåne exists. This photo embodies the organisational mission—to treat patients and to save lives.Continue reading “Moments of truth—and the relevance of your intranet”