The “mobile first” intranet (part 2)

Have you heard the web design term “Mobile first”? It’s a concept where you start with the smallest screen size you want to deliver content to, and then you work your way up.

(This is part 2 in a series about how to build a Mobile first intranet. You can find part 1 here.) Continue reading “The “mobile first” intranet (part 2)”

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Basic governance roles needed when managing an intranet

Recently I had the opportunity to meet some 10+ intranet managers for a discussion about intranet governance.

A really interesting fact in this group, consisting of both municipal, regional and governmental organisations as well as commercial business, was that almost no one felt they had a clearly designated intranet owner for the existing intranet.

Continue reading “Basic governance roles needed when managing an intranet”

Keep control of your intranet processes

When managing an intranet the team often has things it does again and again. Repeated tasks (e.g. a request for administrating permissions on a page, production and publication of a global news item, taking care of a bug in the WCMS) are actually the core of the maintenance work. Continue reading “Keep control of your intranet processes”

The right intranet for us

There is no such thing as a generally good tool; there are only tools good for particular jobs. Contrary to the hopes of countless managers, technology is not an infinitely elastic piece of fabric that can be stretched to cover any situation. Instead, a good social tool is like a good woodworking tool–it must be designed to fit the job being done, and it must help people do something they actually want to do.
Clay Shirky: Here Comes Everybody, p 265

Continue reading “The right intranet for us”

Intranet mission, vision, strategy and so on

Have you ever felt some people use words the wrong way? In Sweden sometimes I see a big, collective uncertainty about what vision, mission, strategy and some other words mean. Therefore many people misunderstand each other at meetings and other work situations, sometimes even at executive level. Continue reading “Intranet mission, vision, strategy and so on”

The intranet and native apps

Remember when every unit, division and subsidiary in an organisation thought they needed their own web site? Local IT technicians with their own servers under the desks. Dreamweaver. First page always about the ”happy gang of 23 employees” eager to promote themselves. This was 15-20 years ago.

Continue reading “The intranet and native apps”