Building a case for a new intranet

Does your intranet deliver? In order to know, the intranet team must conduct workplace observation, one-to-one interviews, measure actual usage and the end-users’ opinions.

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Fixing intranet search

If you want to have a good intranet the intranet team has to take care of Search. Yes, I know, in many organizations today very few use intranet search compared to navigating—but this is only because every employee think Search stinks due to previously bad experiences. Make it work well—and in the end I think you will have way over 50% finding intranet content through Search.  Continue reading

Ten content commandments for intranet managers

Intranet content requires constant curation. It gives employees in the organization support and enhances efficiency when it’s written in the right way for the right target groups and sorted the right way in the structure. Stop taking care of the content and the intranet starts to deteriorate. Be a caring, loving curator and your intranet will thrive.

Here are ten content commandments I live by. Continue reading

Building the core intranet templates

Last Friday we ordered the core intranet templates to be installed in the WCMS. A great day and a start of the next stage in the intranet project. Hopefully we will have them up and running by Oct 30. After that we can start produce content for the core structure. Continue reading

Intranet manager, you have different audiences

I’m pretty convinced the ”I want to kill some time—hey, let’s browse the intranet!”—percentage for intranets is exactly zero-point–zero. Employees in organisations don’t get onto the intranet just because they have some spare time during the work day. Instead they check their personal Facebook or Instagram feeds. Then how should we, intranet managers, act in order to still get some loving from the end users?

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