Did you know there are three levels of maturity among intranet stakeholders that provide services and info on the intranet? Let me explain.
Level one is when the stakeholder doesn’t realize at all that information is important.
Continue reading “Level Up Your Intranet Stakeholders”
You know the classic templates for an intranet? Home page, one or two versions of Nav page, Content page, and News page. In Region Skåne, we are splitting the content page into two different templates—”the service page”, and “the inspiration page”. Right now, we will use them in the special section for managers. Later, on the whole intranet.
Continue reading “Splitting The Intranet Content Page Into Two”
If you run an intranet in a big organization, you probably need to explore intranet personalization, tailoring and targeting, because the ordinary employee doesn’t need 14,000 pages for getting the work done.
Continue reading “Job Role Content—”Rocket Fuel” For Your Intranet”
What content should your intranet have? What is important for the end-users? In order to know that, you have to ask them – and observe them. Otherwise there is a risk of focusing on the wrong content.
Continue reading “Top Tasks for Your Intranet”
Have you been in a project building a new intranet or external homepage?
Often the duration of the project is 20 months, and there is nothing to show to stakeholders and the CEO board the first year. Instead you are forced to speak about theoretical models, vision, structure, a homepage still in Lewis Carroll’s Wonderland, information governance (the CEO board is totally lost), wireframes (why is it so gray?) and so on. Continue reading “The power of a hi-fi intranet prototype”
An eternal battle for the intranet team is the content structure.
Every information sender and stakeholder has an opinion about where a page should be in the navigation. Often, you hear things like “The HR manager thinks this page should be a new section tab!”, “We demand that you use exactly this word as a label and it must be put directly under ‘Self service’!”, or “I have decided this must be in the ‘Governing documents’ section!”. Continue reading “Let the end-users have the last say on the intranet content structure”