There is no such thing as a generally good tool; there are only tools good for particular jobs. Contrary to the hopes of countless managers, technology is not an infinitely elastic piece of fabric that can be stretched to cover any situation. Instead, a good social tool is like a good woodworking tool–it must be designed to fit the job being done, and it must help people do something they actually want to do.
Clay Shirky: Here Comes Everybody, p 265
Have you ever felt some people use words the wrong way? In Sweden sometimes I see a big, collective uncertainty about what vision, mission, strategy and some other words mean. Therefore many people misunderstand each other at meetings and other work situations, sometimes even at executive level. Continue reading “Intranet mission, vision, strategy and so on”
Remember when every unit, division and subsidiary in an organisation thought they needed their own web site? Local IT technicians with their own servers under the desks. Dreamweaver. First page always about the ”happy gang of 23 employees” eager to promote themselves. This was 15-20 years ago.
Does your intranet deliver? In order to know, the intranet team must conduct workplace observation, one-to-one interviews, measure actual usage and the end-users’ opinions.
If you want to have a good intranet the intranet team has to take care of Search. Yes, I know, in many organizations today very few use intranet search compared to navigating—but this is only because every employee think Search stinks due to previously bad experiences. Make it work well—and in the end I think you will have way over 50% finding intranet content through Search. Continue reading “Fixing intranet search”
Intranet content requires constant curation. It gives employees in the organization support and enhances efficiency when it’s written in the right way for the right target groups and sorted the right way in the structure. Stop taking care of the content and the intranet starts to deteriorate. Be a caring, loving curator and your intranet will thrive.
Here are ten content commandments I live by. Continue reading “Ten content commandments for intranet managers”
Last Friday we ordered the core intranet templates to be installed in the WCMS. A great day and a start of the next stage in the intranet project. Hopefully we will have them up and running by Oct 30. After that we can start produce content for the core structure. Continue reading “Building the core intranet templates”